As a special introductory offer, we are currently offering free delivery on all products. We aim to despatch all products within 3 days from receipt of order. If any item in your order is not despatched within that time, we will endeavour to contact you and let you know of a revised deilivery timescale.We can usually arrange delivery between 9.00am and 5.00pm Monday to Friday. We use both Royal Mail post and couriers for deliveries.
If we use a courier, you may be contacted to arrange a convenient time once your order has been processed. If you are unavailable to take delivery of your order then you can request that our courier leaves it in a safe place or with a neighbour. However, we regret that we can accept no responsibility for subsequent damage that may occur, once the order has been left at the delivery address.
If at a first attempt the courier fails to deliver the order then they will leave a card and it will be up to the recipient to make arrangements to receive the order from them. The courier will try to deliver the order once more free of charge, after this they will charge out at their standard rate, this will be advised by the courier at the time of arranging any subsequent deliveries.
Overseas deliveries (outside UK)
We do offer delivery of most products to many countries outside of the UK (eg, Europe, Norh America, Australia etc). If we offer the product in your area and we know the cost of postage, you will see an extra Postage option on the product, which will show how much the cost of postage is to your area (Europe, USA, etc). If you do not see an extra postage option and you live outside the UK, then please contact us before placing your order so we can calculate postage for you.
Overseas prices (non-EU countries)
If you select a shipping destination outside of the EU, we do not charge you Value Add Tax. We are required to charge VAT on all products we ship within the EU. UK VAT Standard rate is 20% and applies to all products except helmets (which are exempt). Our displayed prices on the site include VAT, but the VAT will be deducted in the shopping basket once you choose any country outside the EU as the destination for your order.
Click here to see a list of the designated EU countries as defined by HMRC.
If you have any queries, please contact us.